They charge a 50 dollar fee if you miss your appointment, right to your bank account! Robbery

Add another insane charge to their bad reviews. Scheduled appointment and called one hour later to cancel and said we were being charged. Find a better provider.

Our daughter is 7 months old, has come here since birth, and has seen both Natalie NP and Hannah NP. We have absolutely never had a bad experience. The staff has been very kind, empathetic and professional.I'm confused by negative ratings, because each of my visits were 5+ stars!We even had a personal gap and issue with our insurance (on our end...NOT theirs) and they kept us in the loop and helped us work through it with fantastic communications and professional demeanor.We feel safe going here and appreciate WeeCare!

I had a very disappointing experience at this office. The manager and staff were rude and unprofessional. We went in for a follow-up appointment for my baby, who had a fever and was diagnosed with roseola, requiring us to reschedule the vaccines. I was initially told the copay for the vaccine appointment would be $15.At the appointment, I emphasized the importance of only administering the school-required vaccines. Despite my request, they ignored me and gave my teenager a vaccine that was not on the school list and before the required age, resulting in a $290 charge for non-covered services. Additionally, they tried to charge me $50 for my son's appointment, despite originally quoting $15.As a medical billing manager and parent, I find this practice unethical. They should review patient benefits and coverage before administering vaccinations and services, and be transparent about medical costs. They should also respect parents' wishes regarding their children's care.On the top of this, the responses to these reviews from the office are so pathetic, but of course you can't ask much an ignorant staff, definitely the lack of professionalism and knowledge from their manager will get the office down the hill. I do know my child's information and the reference number I requested to the insurance was not for the child on the claim denial but of course you wouldn't know this because you are not taking the time to read the charts and don't even know processes and what are you even talking below. Please someone send them back to school to learn procedures.